Menu

Making a complaint

Important information about current wait times

We are sorry that it could take several months before we can look at your case.

Current wait times are:

  • up to seven months for complaints about the NHS
  • up to four months for complaints about UK Government departments.
What to do before you come to us
Including our tips to help you complain to the organisation first
What we can and can't help with
The organisations we can look into and what we can and can't do to sort out your complaint
Getting advice and support
Information about who can help you with your complaint
Pages in this section