Over 118,000 people denied compensation from DWP after benefits error cut payments
13 January 2022
Over 118,000 people with disabilities and health problems are facing injustice by the Department of Work and Pensions after being denied the right to compensation following a government blunder over benefit payments, the Parliamentary and Health Service Ombudsman has said...
Ombudsman responds to findings of Health and Social Care Committee report: Clearing the backlog caused by the pandemic
6 January 2022
Parliamentary and Health Service Ombudsman, Rob Behrens, responds to the Health and Social Care Committee’s report, 'Clearing the backlog caused by the pandemic': The vulnerabilities in the NHS have been exposed during the pandemic, but these challenges pre-date COVID-19. While...
Ombudsman responds to appointment of new National Freedom to Speak Up Guardian
12 November 2021
Commenting on the appointment of Dr Jayne Chidgey-Clark as the new National Guardian for Freedom to Speak Up in the NHS in England, Ombudsman Rob Behrens said: I congratulate Jayne on her appointment to the vital role of National Guardian...
International Ombudsman organisations urge UK Government to review Ombudsman’s access to ‘safe space’
9 November 2021
As ombudsman organisations from across the globe gather in Manchester this week, the International Ombudsman Institute (IOI) has ‘strongly endorsed’ support for the Parliamentary and Health Service Ombudsman (PHSO) to have access to ‘safe space’. Proposed new UK Government legislation...
Barred from justice: vulnerable people locked out of legal aid to challenge unlawful deportation orders
3 November 2021
Three vulnerable people living in the UK were locked out of accessing the justice system to challenge deportation orders because of conflicting government procedures and lengthy delays. These are the findings of a Parliamentary and Health Service Ombudsman (PHSO) investigation...