News

Almost half a million pounds in compensation has been secured following investigations by the Parliamentary and Health Service Ombudsman (PHSO) for people wrongly denied payment by the Windrush Compensation Scheme. The Ombudsman found that the Scheme, set up by the...

England’s Health Ombudsman has warned that women and babies are being put at risk after a worrying rise in the number of investigations about maternity care. The Parliamentary and Health Service Ombudsman (PHSO) is urging the Government and NHS leaders...

A woman has been repaid over £37,000 after England’s health Ombudsman found that a healthcare provider failed to properly assess and fund her mother’s care. The Parliamentary and Health Service Ombudsman (PHSO) is urging Integrated Care Boards (ICB) to learn...

A woman had to be tested for HIV after a doctor performed an intimate exam with a swab that had already been used on another person’s genitals. England’s Health Ombudsman, who investigated the incident, is urging GPs to be vigilant...

Integrated Care Systems are not doing enough to put the vulnerable people they support at the heart of what they do, according to a new report issued jointly by the Local Government and Social Care Ombudsman and the Parliamentary and...