Ombudsman welcomes new NICE guidance on sepsis
10 March 2017
Commenting on the draft NICE quality standard for health professionals on treating severe sepsis, Julie Mellor, the Parliamentary and Health Service Ombudsman, said: We are pleased NICE has produced this guidance following our recommendation to ensure faster diagnosis and treatment...
CQC report shows NHS not learning lessons from mistakes
2 March 2017
Commenting on the Care Quality Commission's The state care in NHS acute hospitals: 2014 to 2016: Findings from the end of CQC’s programme of NHS acute comprehensive inspections , Parliamentary and Health Service Ombudsman Executive Director of External Affairs and...
Ombudsman comments on new end of life care research
1 March 2017
The BMJ Supportive and Palliative Care journal has today published a new research paper on commissioning palliative care services, which found significant variation in end of life care across the country. Commenting on the paper, Alex Robertson, Executive Director of...
Ombudsman comments on parliamentary report into avoidable deaths in the NHS
31 January 2017
Commenting on the report by the Public Administration and Constitutional Affairs Committee called Will the NHS never learn? Follow-up to PHSO report ‘Learning from Mistakes’ on the NHS in England , published today Parliamentary and Health Service Ombudsman Julie Mellor...
Julie Mellor welcomes PACAC endorsement of Rob Behrens for Ombudsman
19 January 2017
Parliamentary and Health Service Ombudsman Dame Julie Mellor said: I am delighted that Rob Behrens has been recommended to Parliament as the new Chair and Ombudsman. ‘Rob has considerable experience of complaint handling from his time as independent adjudicator for...