Ombudsman Rob Behrens responds to Proposals for a 21st Century Justice System
9 October 2023
Ombudsman Rob Behrens responds to The Law Society publishing Proposals for a 21st Century Justice System, a report on changes to the civil justice system which would improve access to justice. Rob Behrens said: “When things go wrong in public...
Media statements
Ombudsman's response to the Norfolk and Suffolk NHS Foundation Trust
4 October 2023
The Ombudsman has written to the Norfolk and Suffolk NHS Foundation Trust, following the Trusts appearance before the Norfolk Health Overview and Scrutiny Committee. The Committee met to consider the findings of a report into the way the Trust recorded...
Media statements
GP mistakes led to patient suffering a stroke and going blind
4 October 2023
Doctors missed a man’s stroke which led him to suffer another one and go temporarily blind. The man said that the experience had changed him from ‘an outgoing social person, to a sheltered man living in fear that he is...
Press releases
Ombudsman Rob Behrens comments on the University Hospitals Birmingham review into organisation culture
27 September 2023
Ombudsman Rob Behrens comments on University Hospitals Birmingham NHS Foundation Trust (UHB) review into culture that was published today. “Patient safety must be a priority, but for that to happen, the Trust has to listen to its staff and patients...
Media statements
Mother left ‘too scared to try for another child’ after doctors failed her during labour
15 September 2023
A pregnant woman with a mood disorder was left ‘confused and terrified’ after doctors failed to realise she was in labour and refused to call her partner to be with her. The 39-year-old from Buckinghamshire who has cyclothymia, which is...
Press releases