Press office

Media enquiries

For enquiries from the media during office hours, email press@ombudsman.org.uk or call the communications team on 0300 061 4996.

Out of hours media enquiries

For out-of-hours media enquiries, please contact the duty press officer on 07587 976 170.

General enquiries

For general enquiries, please contact our customer helpline on 0345 015 4033. For more information, see our Contact us page.