What our data tells us

Complaints to the Parliamentary and Health Service Ombudsman

We publish annual data about the complaints PHSO receives and the decisions made on complaints about the NHS in England and UK Government Departments and other public services.  In order to ensure that data is accurate, complaints data is cleansed annually after the end of each financial year. For this reason, we will not publish complaints data on a quarterly basis at this stage.

Other information 

We also publish a range of reports about our work and a selection of summaries of cases we investigate