News and blog
Important information about changes to our service
We've changed the way we handle NHS complaints. This is to make sure we quickly identify significant service failings and bring us in line with other Ombudsman services. We only look further into the more serious complaints about the NHS.
Please read our service update before you submit a complaint.
News
Our press releases, media statements and corporate news
Blog
Find out more about our work from the perspective of our staff