Press releases

Failure to operate on twisted bowel led to man’s death, Ombudsman finds

23 January 2020

A man’s death could have been avoided if the Calderdale and Huddersfield NHS Foundation Trust had operated on his twisted bowel, the Parliamentary and Health Service Ombudsman (PHSO) has found. Mr A, an otherwise healthy 71-year-old man, died when his...

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Baby’s death from heart defect was avoidable, Ombudsman finds

16 December 2019

The Parliamentary and Health Service Ombudsman has found serious failings at James Paget University Hospitals NHS Foundation Trust after a six-month-old baby died because his heart defect was not diagnosed and treated, despite multiple opportunities to do so. On 2...

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Trust failed to inform man his cancer was terminal, Ombudsman finds

29 October 2019

The Parliamentary and Health Service Ombudsman has found serious failings at Royal Cornwall Hospitals NHS Trust (the Trust) following the death of a man whose cancer was misdiagnosed, and who was not informed that his condition was terminal. The man...

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Cancer treatment delays unacceptable, says Ombudsman

25 September 2019

The Parliamentary and Health Service Ombudsman (PHSO) has found serious failings at Warrington and Halton Hospitals NHS Foundation Trust after the death of a man whose cancer surgery was unacceptably delayed. Mr Denis Harrison, 62 from Warrington, waited six months...

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Family failed by Trust’s decision to remove specialist care, Ombudsman finds

29 August 2019

Gloucestershire Care Services NHS Trust failed in its duty to provide good clinical care for a boy with a life-threatening condition, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. Dylan Gray was born with congenital central...

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Ombudsman calls for national review of former NHS Trust’s failure to keep patients safe

12 June 2019

The Parliamentary and Health Service Ombudsman has today called for a national review into years of potential failings to ensure patient safety at the North Essex Partnership University NHS Foundation Trust (NEP)[1]. This follows the Ombudsman’s investigations into the deaths...

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Surgery error left man in pain and needing second operation, Ombudsman finds

24 May 2019

A man had to have the same operation twice after a surgical error meant a painful lump was not removed from his back, an investigation by the Parliamentary and Health Service Ombudsman has found. The routine operation to remove a...

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Mother of murder victim failed by probation provider, Ombudsman finds

25 April 2019

A grieving family was let down by Dorset, Devon & Cornwall Community Rehabilitation Company (CRC) due to a number of failings after the tragic murder of their son and brother Adrian Munday, an investigation by the Parliamentary and Health Service...

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Eye-removal operation was avoidable, Ombudsman finds

27 March 2019

A man lost his eye due to NHS failures in treating an eye infection, causing him significant distress and leaving him unable to work or drive, an investigation by the Parliamentary and Health Service Ombudsman has found. Failure to diagnose...

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Ombudsman to change way it uses clinical advice in NHS-casework

21 March 2019

The Parliamentary and Health Service Ombudsman has today published its response to a Review of the way it uses clinical advice in NHS-related casework. The Review Steering Group, chaired by Sir Alex Allan KCB, PHSO non-executive board member, with independent...

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