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Woman’s life cut short by delayed lung cancer diagnosis
6 February 2025
A hospital’s failure to diagnose a woman’s cancer denied her precious time with her family, England’s Health Ombudsman has found. The Parliamentary and Health Service Ombudsman (PHSO) is urging hospitals to improve processes to avoid delays in diagnosis. A woman...
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CQC failed to properly investigate boy’s death
31 December 2024
The Care Quality Commission (CQC) didn't properly investigate the circumstances of a five-year-old boy's death at a specialist centre for children with brain injuries, the Parliamentary and Health Service Ombudsman (PHSO) has found. The Ombudsman is urging all regulatory health...
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Teenage girl waited two years for mental health treatment
9 October 2024
A teenage girl suffering ‘intense emotional meltdowns’ had to wait two years – almost six times the target – for mental health treatment. England’s Health Ombudsman is urging Government and NHS leaders to prioritise timely treatment of people experiencing poor...
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Home Office is wrongly denying compensation to Windrush victims
5 September 2024
Almost half a million pounds in compensation has been secured following investigations by the Parliamentary and Health Service Ombudsman (PHSO) for people wrongly denied payment by the Windrush Compensation Scheme. The Ombudsman found that the Scheme, set up by the...
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Ombudsman warns of surge in maternity investigations
19 August 2024
England’s Health Ombudsman has warned that women and babies are being put at risk after a worrying rise in the number of investigations about maternity care. The Parliamentary and Health Service Ombudsman (PHSO) is urging the Government and NHS leaders...
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