Press releases

More action on sepsis needed as NHS Ombudsman still seeing same failings a decade on

25 October 2023

The UK’s Health Ombudsman has warned that sepsis is still taking too many lives due to the same hospital failings we were seeing over ten years ago. Despite some progress on diagnosis and treatment of sepsis since the publication of...

Press releases

GP mistakes led to patient suffering a stroke and going blind

4 October 2023

Doctors missed a man’s stroke which led him to suffer another one and go temporarily blind. The man said that the experience had changed him from ‘an outgoing social person, to a sheltered man living in fear that he is...

Press releases

Mother left ‘too scared to try for another child’ after doctors failed her during labour

15 September 2023

A pregnant woman with a mood disorder was left ‘confused and terrified’ after doctors failed to realise she was in labour and refused to call her partner to be with her. The 39-year-old from Buckinghamshire who has cyclothymia, which is...

Press releases

Ombudsman in Bristol to hear from community

16 August 2023

Parliamentary and Health Service Ombudsman (PHSO) Rob Behrens is in Bristol on Wednesday 16 and Thursday 17 August for the second in a series of regional roadshows to speak to members of the local community about the issues they face...

Press releases

Woman’s avoidable death shows urgent need for improvements to NHS imaging, warns health Ombudsman

10 August 2023

A woman died from an operable brain tumour after doctors failed to properly monitor her scan results, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. May Ashford, who lived near Blackpool, was diagnosed with a brain...

Press releases

Foreign Office missed signs of potential torture of British academic

3 August 2023

The Foreign Office failed to notice a UK academic might have been tortured when its staff visited him while in detention in Abu Dhabi, the UK’s national Ombudsman has found. Matthew Hedges had travelled to the United Arab Emirates to...

Press releases

Ex-pat grandad died on holiday after doctors missed stroke

24 July 2023

An 81-year-old grandfather died while on holiday in England after medics failed to recognise he had suffered a stroke. David Harding had travelled to England from Australia with his wife and daughter for the first time in five years to...

Press releases

NHS must make patient safety more than just a promise

29 June 2023

The National Health Service is suffering from a deficit of accountability and compassion for patients and their families when things go wrong, England’s Health Ombudsman has warned. In a new report, ‘ Broken trust: making patient safety more than just...

Press releases

Doctors failed to spot cancer ‘red flags’ for a year

3 June 2023

Doctors failed to diagnose a woman’s colon cancer for a year despite her having ‘red flag’ symptoms. In May 2019, Charlie Puplett, 45, began raising concerns with her GP surgery in Yeovil about unexplained weight loss, lack of appetite, change...

Press releases

PHSO to resign membership of European Ombudsman Institute

4 April 2023

Parliamentary and Health Service Ombudsman Rob Behrens has announced his immediate resignation from the European Ombudsman Institute (EOI) following revelations that its Secretary General, Dr Josef Siegele, aided the illegal deportation of Ukrainian children from Austria to Russia. Dmytro Lubinets...

Press releases

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