Ombudsman comments on parliamentary report into avoidable deaths in the NHS
31 January 2017
Commenting on the report by the Public Administration and Constitutional Affairs Committee called Will the NHS never learn? Follow-up to PHSO report ‘Learning from Mistakes’ on the NHS in England , published today Parliamentary and Health Service Ombudsman Julie Mellor...
Julie Mellor welcomes PACAC endorsement of Rob Behrens for Ombudsman
19 January 2017
Parliamentary and Health Service Ombudsman Dame Julie Mellor said: I am delighted that Rob Behrens has been recommended to Parliament as the new Chair and Ombudsman. ‘Rob has considerable experience of complaint handling from his time as independent adjudicator for...
Ombudsman welcomes midwifery law change
13 January 2017
Parliamentary and Health Service Ombudsman Julie Mellor said: Today our recommendations on midwifery regulation have become reality, improving the safety of mothers and babies. Separating midwifery supervision and regulation will remove a significant conflict of interest. This legal milestone would...
Julie Mellor welcomes new Local Government Ombudsman
11 January 2017
Parliamentary and Health Service Ombudsman, Julie Mellor, said: We are delighted that Michael King has been appointed as the new Local Government Ombudsman. He brings a wealth of experience and outstanding vision to the role, ultimately helping to bring justice...
Ombudsmen issue report showing benefits of integrating health and social care complaints investigations
22 December 2016
Adopting an integrated approach to investigating complaints about health and social care has led to significant benefits, according to a new report by the Local Government Ombudsman (LGO) and Parliamentary and Health Service Ombudsman (PHSO). Published today, the report explains...