Ombudsmen welcome plan for new Public Services Ombudsman
5 December 2016
The Cabinet Office has today published a draft Public Service Ombudsman Bill, which would bring together the Local Government Ombudsman and the Parliamentary and Health Service Ombudsman, to create a new Ombudsman service, to make it easier and more straightforward...
Complaints about avoidable deaths and delayed cancer diagnosis not being dealt with properly by the NHS, Ombudsman report reveals
31 October 2016
People who complain to the NHS are often denied the answers they so desperately need, leaving them no choice but to bring their complaints to the Ombudsman’s service.
New report shines a light on major failings by the DVLA in assessing people’s fitness to drive
19 October 2016
Vulnerable drivers have been left in limbo for years as a result of major failings by the Driver and Vehicle Licensing Agency (DVLA) in assessing people’s fitness to drive.
Ombudsman comments on child sepsis study
8 October 2016
PHSO Ombudsman Julie Mellor comments on the study from Pennine Acute Hospitals NHS Trust, about GPs missing signs of sepsis in children.