Ombudsman extremely concerned about culture at University Hospitals Birmingham
14 March 2023
Recent and ongoing investigations by the Parliamentary Health Service Ombudsman (PHSO) into University Hospitals Birmingham (UHB) have uncovered a number of significant concerns. Our investigations flagged serious issues around the culture and leadership of the Trust. These concerns have further...
Media statements
Urgent action needed to prevent eating disorder deaths
27 February 2023
The UK’s Health Ombudsman has warned that people with eating disorders are being repeatedly failed by the system and radical changes need to be made to prevent further tragedies. Little progress has been made in the six years since the...
Press releases
Ombudsman comments on lack of progress on digitalisation of the NHS
17 February 2023
Ombudsman Rob Behrens comments on today's report from the Health and Social Care Committee's expert panel on the progress of the digitalisation of the NHS. "We called for improvements to NHS digital infrastructure to be treated as an urgent issue...
Media statements
Man misses out on life-saving treatment after delayed cancer diagnosis
16 February 2023
A 60-year-old man was denied potentially life-saving treatment after a hospital failed to diagnose his liver cancer for five months. Richard Excell, from Devon, was diagnosed with terminal liver cancer at Royal Devon and Exeter Hospital in December 2020. He...
Press releases
Improvements to digital infrastructure needed to tackle rise in cancer cases, PHSO lead clinician says
3 February 2023
Cancer Research UK has today revealed that if current trends continue, cancer cases will rise from the 384,000 diagnosed each year now, to over half a million by 2040. The report, Cancer in the UK: Overview 2023, was released ahead...
Media statements