PHSO response to PACAC inquiry report
19 May 2022
The Public Administration and Constitutional Affairs Committee has today published its report following our 2020-21 scrutiny session. Like many organisations, we have not been immune to the impact of the pandemic. The Committee has acknowledged that the strain placed on...
Media statements
Polly Curtis and Anne Davies join PHSO Board as non-executive members
11 May 2022
Polly Curtis and Anne Davies have been appointed to the Board of the Parliamentary and Health Service Ombudsman with effect from Monday 9 May 2022. Polly Curtis is a journalist, author, and media executive. She has worked as a reporter, news...
Corporate news
Woman assaulted overseas told: ‘carry on with your holiday and enjoy it’ by Foreign Office
29 April 2022
A woman who reported a sexual assault overseas was “treated with contempt” and failed by the Foreign, Commonwealth and Development Office (FCDO), the public services watchdog has found. Ms B contacted FCDO to report that she had been raped while...
Press releases
Health and social care watchdogs release joint guidance to tackle common mistakes seen in the aftercare of mental health in-patients
8 April 2022
The Parliamentary and Health Service Ombudsman (PHSO) and the Local Government and Social Care Ombudsman (LGSCO) have released new guidance to tackle common and repeated mistakes seen in the aftercare of patients receiving support under the Mental Health Act. PHSO...
Press releases
Ombudsman responds to findings of Ockenden report
31 March 2022
Commenting on the findings of the report by Donna Ockenden into serious failings in maternity care at Shrewsbury and Telford NHS Trust, Ombudsman Rob Behrens, said: These women and their families were let down by shocking levels of maternity care...
Media statements