Man died after doctors missed opportunities to identify abnormalities on his X-ray
20 July 2022
A 65-year-old man died after doctors failed to notice serious abnormalities on his X-ray, an investigation by the Parliamentary and Health Service Ombudsman has revealed. The investigation comes a year after a landmark report by the Ombudsman highlighted failings in...
PHSO response to PACAC inquiry report
19 May 2022
The Public Administration and Constitutional Affairs Committee has today published its report following our 2020-21 scrutiny session. Like many organisations, we have not been immune to the impact of the pandemic. The Committee has acknowledged that the strain placed on...
Polly Curtis and Anne Davies join PHSO Board as non-executive members
11 May 2022
Polly Curtis and Anne Davies have been appointed to the Board of the Parliamentary and Health Service Ombudsman with effect from Monday 9 May 2022. Polly Curtis is a journalist, author, and media executive. She has worked as a reporter, news...
Woman assaulted overseas told: ‘carry on with your holiday and enjoy it’ by Foreign Office
29 April 2022
A woman who reported a sexual assault overseas was “treated with contempt” and failed by the Foreign, Commonwealth and Development Office (FCDO), the public services watchdog has found. Ms B contacted FCDO to report that she had been raped while...
Health and social care watchdogs release joint guidance to tackle common mistakes seen in the aftercare of mental health in-patients
8 April 2022
The Parliamentary and Health Service Ombudsman (PHSO) and the Local Government and Social Care Ombudsman (LGSCO) have released new guidance to tackle common and repeated mistakes seen in the aftercare of patients receiving support under the Mental Health Act. PHSO...