Performance against our Service Charter 2022/23 Quarter 4 (January to March)

Living up to our commitments

CommitmentQuarter 4 (January to March 2023)Change from Quarter 3
 Complainant feedbackOrganisations we investigateComplainant feedbackOrganisations we investigate
16. We will listen to your feedback and use it to improve our serviceN/A67%N/A-5%
Overall section scoreN/A67%N/A-5%
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