Performance against our Service Charter 2022/23 Quarter 4 (January to March)

Living up to our commitments

Commitment Quarter 4 (January to March 2023) Change from Quarter 3
  Complainant feedback Organisations we investigate Complainant feedback Organisations we investigate
16. We will listen to your feedback and use it to improve our service N/A 67% N/A -5%
Overall section score N/A 67% N/A -5%
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