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The Ombudsman’s Casework Report 2019 List Image
The Ombudsman’s Casework Report 2019
5 March 2020
Our first annual Ombudsman’s Casework Report includes information on cases we closed in 2019 about the NHS in England, UK government departments and other public organisations.
Corporate publications
Our business plan 2019-20
22 November 2019
Our plan sets out how we intend to deliver against the second year of our three year strategy.
Corporate publications
2018-2019 annual report and accounts image
Annual report and accounts 2018-2019
22 July 2019
Our 2018-2019 annual report and accounts gives details of our performance over the past 12 months, including financial reports and statistical information about the complaints we receive. We lay our annual reports and accounts before Parliament each year.
Corporate publications
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