The Ombudsman’s Annual report and accounts 2023 to 2024

16 July 2024
Front cover of report

Our Annual report and accounts 2023 to 2024 give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we receive. We lay our annual reports before Parliament each year.

You can read more about the Ombudsman's reflections on the annual report in her blog.

You can also view our annual data on complaints received and decisions made.