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Welcome to the Parliamentary and Health Service Ombudsman

We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations. We do this fairly and without taking sides. Our service is free. 

** Please note our Helpline will be closed on Wednesday 19 June 2019. Please use our online complaint checker below if you wish to make a complaint. We apologise for any inconvenience.**

Can we look into your complaint?

Use our quick and easy complaint checker.

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