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Welcome to the Parliamentary and Health Service Ombudsman

We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations. We do this fairly and without taking sides. Our service is free. 

☎️ Please note our helpline is currently open Monday to Thursday from 8.30am to 5.00pm and Friday from 8.30am to 12pm.

Can we look into your complaint?

Use our quick and easy complaint checker.

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