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Annual report and accounts 2018-2019

22 July 2019
Annual Report and Accounts 2018-2019

Our 2018-2019 annual report and accounts gives details of our performance over the past 12 months, including financial reports and statistical information about the complaints we receive. We lay our annual reports and accounts before Parliament each year.

Download an accessible pdf of our annual report below.

Read Rob Behrens' blog about our annual report.