Please note, our helpline will be closed from Monday 24 February to Thursday 27 February:
- between 10:30am and 11:30am
- between 1pm and 2pm
- and from 3pm.
The helpline will also be closed on Friday 28 February from 12pm.
We independently investigate complaints about UK government departments, other public organisations and the NHS in England. We believe complaints have the power to reveal the truth, create lasting change and inspire a better relationship between people and public services. Our service is free, fair and open to everyone.
