About us
We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.
Our service is free for everyone.
About the role
The organisation is going through a significant change programme. Through the Operations directorate at PHSO you will provide a proactive and flexible management support to enable change to be implemented smoothly.
You will utilise your organisational skills and knowledge of an operational casework setting, to manage the delivery of a number of key change activities in Operations. Supporting the Assistant Director, Policy & Service Quality to manage this change and working with other project managers, SROs and work package leads to develop and deliver change and project plans. You will be responsible for maintaining key documentation and templates relating to the delivery of major change.
How to apply
Please submit your CV and supporting statement by 10am on 28th May. Interviews to take place W/C 3rd June with a view to starting in post 8th July.