17 August 2017
These are the findings from our survey of 602 Gransnet members on the care and treatment of an older relative in hospital, and their experiences of complaining to the NHS. The survey ran on the Gransnet website between 6 February and 14 March 2017.
The survey was open to members who had had an older relative (such as a parent, in-law, sibling, partner or spouse) spend time in hospital in the last 12 months and were concerned about the care or treatment that their relative received.