About us
The Parliamentary and Health Service Ombudsman is the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly, or has given a poor service and not put things right.
We also use insights from our casework to support others to improve public services.
Our service is free for everyone.
About the role
As Assistant Director of Communications, you will be joining us at an exciting time and have the opportunity to make a real impact on our work.
You will lead on managing our external and internal communications functions. This includes managing a team that, in addition to its core communications work, delivers activity ranging from our all staff event, our annual Open Meeting and our regular Radio Ombudsman podcast.
You will also be joining us as we start developing our next corporate strategy. The Ombudsman and Chief Executive have made clear their ambition for us to raise our public profile. You will have an important role to play as a key adviser on how to shape our new corporate strategy to achieve this. You will also play a lead role in designing our new communications strategy that will sit alongside it.
An experienced leader and people manager, you will help develop and lead the communications function and our people into the new direction set out in our strategy.
You will also work closely with other Assistant Directors to help maximise the benefit of our ambitious current work programme, both externally and with our staff.
Sound judgement and an excellent understanding of the media is essential for this role.
How to apply
Please submit your CV and supporting statement by 10am on 11 November.