About us
We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.
Our service is free for everyone.
About the role
We are looking for a facilities professional, with front line experience of end user support to join our small, busy facilities team.
Reporting to the Facilities Manager, you will be responsible for end user support and maintenance of the buildings to provide a welcoming, modern and safe working environment. Serving approximately 440 staff across our Manchester and London offices. Logging and resolving the enquiries raised over the telephone, self-service or face to face to deliver a customer focussed service.
You will have:
• Previous experience of working in a customer-focused service provider environment.
• Good planning and organisational skills.
• The ability to meet targets and deadlines.
• Excellent communication skills, including verbal and written.
• Experience of working with and managing third party suppliers
How to apply
Please submit CV and Supporting Statement by 10am on 2nd March 2020