Mr M wanted the Health and Safety Executive (HSE) to inspect the floor he slipped on.
What happened
Mr M slipped and injured himself in a care home bathroom.
He wanted the HSE to inspect the floor but it refused to do so. Mr M believed the HSE's refusal to act was irresponsible and put others at risk of harm.
What we found
The HSE investigate only the most serious incidents where there has been a potential breach by an employer of their duties under health and safety legislation.
The HSE took the issue Mr M reported seriously and sought further information from the care home. The HSE reasonably balanced Mr M's concerns against priority issues that it investigates, before deciding that no further action was necessary.
We saw that the HSE took appropriate action at every stage of its handling of this matter. Its decisions were evidence-based, in line with its enforcement policies and clearly communicated to Mr M.
When Mr M complained about the decision, the HSE reviewed the matter at a more senior level and provided him with further explanations for why it would not be taking any additional action. Those explanations were clear and courteous.
We did not uphold this case.
Health and Safety Executive
UK
Did not apologise properly or do enough to put things right
Not applicable