Extensive bruising during heart surgery was not due to a failing by the Trust

Summary 609 |

Mrs M complained about the care and treatment she received when she had a pacemaker inserted.


What happened

Mrs M had an operation to implant a pacemaker. She says that she was in agony after it and her chest area was extremely inflamed and bruised. She also had concerns about her aftercare and discharge arrangements.

What we found

We did not uphold this complaint as we found no failings in the care and treatment Mrs M received. Our advisers said that bruising could occur as a side effect of surgery, and did not indicate failings in care. We saw no other evidence of failings.

Health or Parliamentary
Health
Organisations we investigated

University Hospital of South Manchester NHS Foundation Trust

Location

Greater Manchester

Complainants' concerns ?

Not applicable

Result

Not applicable