Mrs M complained about the care and treatment she received when she had a pacemaker inserted.
What happened
Mrs M had an operation to implant a pacemaker. She says that she was in agony after it and her chest area was extremely inflamed and bruised. She also had concerns about her aftercare and discharge arrangements.
What we found
We did not uphold this complaint as we found no failings in the care and treatment Mrs M received. Our advisers said that bruising could occur as a side effect of surgery, and did not indicate failings in care. We saw no other evidence of failings.
Health or Parliamentary
Health
Organisations we investigated
University Hospital of South Manchester NHS Foundation Trust
Location
Greater Manchester
Complainants' concerns
?
Not applicable
Result
Not applicable