The Children and Family Court Advisory and Support Service (Cafcass) failed to recognise or correct inaccuracies in its report.
What happened
Cafcass wrote a report telling the court about its decision on whether Ms J's son should have contact with his father. The report contained information about the father's problems with alcohol. Ms J complained to Cafcass that the information in the report did not accurately reflect what the professionals helping the father had said about his alcohol consumption. Cafcass did not accept that it had made a mistake.
What we found
We did not uphold this complaint. Although some of the information in the report about the father's alcohol problems was not accurate, we did not consider that this amounted to maladministration. Nevertheless, we felt it should be put right and we asked Cafcass to send a letter to the court with the right information about the father's alcohol problems.
Children and Family Court Advisory and Support Service (Cafcass)
UK
Not applicable
Not applicable