When Mr P developed problems after his hip replacement, he was unprepared because the surgeon had not fully explained the risks of the surgery beforehand.
What happened
Mr P had hip replacement surgery in winter 2013. His recovery progressed well until early spring 2014, when he suddenly experienced extreme pain at the top of his right leg. He was referred for a scan, and this showed that he had a gap in the muscle attached to his femur bone. The surgeon did not recommend further surgery to try to resolve the situation because it was unlikely to be successful.
What we found
We partly upheld this complaint. Although there were no failings in the care and treatment Mr P received during and after his surgery, he had not been told beforehand that this particular known complication could arise.
Putting it right
The Trust apologised for what had happened and put a plan in place to learn lessons to make sure they do not happen again.
Tyne and Wear
Replied with inaccurate or incomplete information
Apology
Recommendation to learn lessons or draw up an action plan