Important information about the impact of coronavirus on NHS complaints
Coronavirus is putting enormous pressure on the NHS. This means that NHS organisations are less able to respond to queries and provide us with information.
Having considered the situation carefully, we have decided that we should not place additional burdens on the health service during a time of national emergency. From 26 March 2020 we will not be accepting any new health complaints.
We will keep the situation under close review and will resume our consideration of health complaints as soon as possible.
Read our latest Coronavirus update.
You may wish to complete your complaint form now and send it to us when we are able to accept new complaints. In this case, you can download a form below.
Before you download a complaint form
Please make sure that we are the right organisation to look at your complaint and that it is ready for us. If you are not sure, our complaint checker tool 'Can we look into your complaint?' will help you. It only takes a few minutes.
You can also find out what sort of information we ask you for on our complaint form.
Complaint form for NHS services in England
- Complaint form - NHS in England (PDF 71KB)
- Complaint form - NHS in England (Word 76KB)
- Large print complaint form - NHS in England (Word 60KB)
- Easy read complaint form - NHS in England (Word 2.8MB)
Complaint form for UK government services
Please download one of the forms below, fill it in and ask an MP to sign it and send it to us. You can find your MP here.