Complaint forms

Before you download a complaint form

Please make sure that we are the right organisation to look at your complaint and that it is ready for us. If you are not sure, our complaint checker tool will help you. It only takes a few minutes.

There is more information on our site about what we can help with and where to go if we can't help. If you are still not sure, please call us on 0345 015 4033.

You can also find out what sort of information we ask you for on our complaint form.

Complaint form for NHS services in England

You can make a complaint using our online complaint form. The person making the complaint will need to register and login to do this.

Or you can download one of the forms below.

Complaint form for UK government services

Making a complaint in the run-up to the General Election
On Thursday 30 May 2024, Parliament was dissolved until after the General Election on 5 July. While Parliament is dissolved, we cannot by law accept new complaints about UK government departments and other public organisations. Please send your completed complaint form to your local MP as soon as possible after 5 July, so they can refer your complaint to us.

You can make a complaint using our online complaint form. The person making the complaint will need to register and login to do this. 

Or you can download one of the forms below, fill it in and ask an MP to sign it and send it to us. You can find your MP here.