19 January 2017
Parliamentary and Health Service Ombudsman Dame Julie Mellor said:
I am delighted that Rob Behrens has been recommended to Parliament as the new Chair and Ombudsman.
‘Rob has considerable experience of complaint handling from his time as independent adjudicator for higher education in England and Wales. He will be a great advocate for an independent service that makes impartial final decisions on complaints about UK public services and the NHS in England.’