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Our 2022-2023 Annual report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information about ...

Jul 18, 2024 ... Our work is driven by a belief in the power of complaints. Complaints provide the opportunity to learn and to strengthen relationships between people and ...

Jul 18, 2018 ... Annual Report 2017-2018: A year of transformation. Annual report blog banner. By Rob Behrens Parliamentary and Health Service Ombudsman. 18 ...

Jul 11, 2013 ... Our 2012-2013 Annual report gives details of our performance over the past 12 months, including financial reports and statistical ...

Jul 19, 2019 ... Today we publish our Annual Report 2018-2019. The report documents the major milestones we have met to make improvements to our service over ...

Jul 18, 2018 ... This included a. Vision and strategy. Page 13. Annual Report and Accounts 2017-2018. 13 review of websites and final response letters of the top ...

Jul 20, 2023 ... Annual report 2022-23: an efficient, enhanced and effective modern Ombudsman service ... This is my final Annual Report as Parliamentary and ...

Jul 15, 2024 ... This has been a year of transition for the Parliamentary and Health Service. Ombudsman (PHSO). Page 9. 9. Performance report. Annual report and ...

Jul 20, 2020 ... Today PHSO publishes its 2019-20 Annual Report. This is the second year of delivering a three-year strategy and the Report highlights the ...

Jul 18, 2022 ... If all criteria are met, then the complaint progresses to a detailed investigation. 2. Page 15. Performance report. 15. Annual ...