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Jul 20, 2023 ... PHSO is now a substantially stronger organisation than it was in 2018. It is an efficient, enhanced and effective modern Ombudsman service.

Jul 21, 2017 ... This week we published the Parliamentary and Health Service Ombudsman's Annual Report for 2016-17. This shows that as the service continues ...

Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.

Jul 18, 2024 ... Our work is driven by a belief in the power of complaints. Complaints provide the opportunity to learn and to strengthen relationships between people and ...

Our 2010-2011 annual report gives details of our performance over the past 12 months, including financial reports and statistical information about the ... | ...

Jul 19, 2019 ... Today we publish our Annual Report 2018-2019. The report documents the major milestones we have met to make improvements to our service over ...

Our annual reports give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we ...

Our 2014-15 annual report gives details of our performance over the past 12 months, including financial reports and statistical information about the complaints ...

Staff surveys · Unreasonable behaviour policy · Strategic plans and annual reports · Report by the National Audit Office · Our strategy 2022 to 2025 ... https .

18. Annual Report and Accounts 2014-15. 5 Health Service Commissioner for England (Complaint Handling) Act 2015. “I think they could have done it a bit more ...