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Our 2016-17 annual report gives details of our performance over the past 12 months, including financial reports and statistical information about the complaints ...

Staff surveys · Unreasonable behaviour policy · Strategic plans and annual reports · Report by the National Audit Office · Our strategy 2022 to 2025 ... Sample ...

The Ombudsman's Annual Report and Accounts 2021 - 2022 ... Our 2021-2022 Annual report and Accounts give details of our performance over the past ... April ...

Staff surveys · Unreasonable behaviour policy · Strategic plans and annual reports · Report by the National Audit Office · Our strategy 2022 to 2025 ... Annex D ...

Mar 25, 2021 ... The information provided in the PHSO annual report on the outcomes of enquiries and complaints should be made more transparent.

Our 2019-20 Annual Report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information about ...

Dec 18, 2014 ... ... report on action to improve procurement committed to in the Governance Statement of our Annual Report and Accounts 2013-2014. Both the Audit ...

The Ombudsman's Annual Report and Accounts 2012-13 - Aiming ... (pdf). The following interests have been declared by members of the Advisory Board (to 31 ...

Our first annual Ombudsman's Casework Report includes information on cases we closed in 2019 about the NHS in England, UK government departments and other ...

Sep 29, 2016 ... 1.1 The Chair welcomed members present. 1.2 The decision to lay the draft PHSO Annual Report and Accounts late in the year and continuing work ...