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Publications | Parliamentary and Health Service Ombudsman (PHSO)

Our Annual report and accounts 2023 to 2024 give details of our performance over the past 12 months, including financial reports and statistical information ...

Evaluation | Parliamentary and Health Service Ombudsman (PHSO)

We will continue to evaluate the success of our one-year strategy based on existing operational metrics, as reported in our annual report and accounts.

Approved Minutes of the Board Extraordinary meeting held at 11:00 ...

Jul 7, 2021 ... Rob Behrens introduced all present to the meeting to approve the annual report and accounts for 2020-21. 1.2. Amanda Amroliwala wished to place ...

1 EXTRAORDINARY BOARD MEETING 29 September 2016 ...

Sep 29, 2016 ... 1.1 The Chair welcomed members present. 1.2 The decision to lay the draft PHSO Annual Report and Accounts late in the year and continuing work ...

Consultation responses | Parliamentary and Health Service ...

Our 2021-2022 Annual report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information ...

Corporate publications | Parliamentary and Health Service ...

Our first annual Ombudsman's Casework Report includes information on cases we closed in 2019 about the NHS in England, UK government departments and other ...

Capturing and reporting on learning from complaints

Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... Building costs and IT costs together make up a further 12%. COVID-19 ... I ...

What we achieved in 2022-23 | Parliamentary and Health Service ...

This is an extract from our Annual report 2022-23. The information below sets out our key achievements for the year, the first year of the new 2022-25 ...

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's Annual Report and Accounts 2021-2022 (pdf). Jul 18, 2022 ... Gifts and hospitality. PHSO staff are required to report the offer or receipt of ...