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Our 2019-20 Annual Report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information about ...

Mar 25, 2021 ... The information provided in the PHSO annual report on the outcomes of enquiries and complaints should be made more transparent.

Jul 24, 2024 ... ... 2024 and shows the decisions we made at each stage in the process. For further information see the Ombudsman's Annual report 2023 to 2024.

Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.

The Ombudsman's Annual Report and Accounts 2021-2022 - GOV.UK (pdf). Jun 28, 2022 ... Gifts and hospitality. PHSO staff are required to report the offer or ...

Sep 29, 2016 ... 1.1 The Chair welcomed members present. 1.2 The decision to lay the draft PHSO Annual Report and Accounts late in the year and continuing work ...

Jul 3, 2025 ... The NAO had reviewed the Annual Report. They had not yet reviewed the updated governance statement in Paula Sussex's name. However, comments ...

Our first annual Ombudsman's Casework Report includes information on cases we closed in 2019 about the NHS in England, UK government departments and other ...

This is an extract from our Annual report 2022-23. The information below sets out our key achievements for the year, the first year of the new 2022-25 ...

We will continue to evaluate the success of our one-year strategy based on existing operational metrics, as reported in our annual report and accounts.