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Annual data on complaints made to the Parliamentary and Health ...
Jul 24, 2024 ... ... 2024 and shows the decisions we made at each stage in the process. For further information see the Ombudsman's Annual report 2023 to 2024.
| Parliamentary and Health Service Ombudsman (PHSO)
The Ombudsman's annual report and accounts 2022 to 2023 (pdf). Jul 19, 2023 ... Gifts and hospitality. PHSO staff are required to report the offer or receipt ...
Approved Minutes of the Board Extraordinary meeting held at 11:00 ...
Jul 7, 2021 ... Rob Behrens introduced all present to the meeting to approve the annual report and accounts for 2020-21. 1.2. Amanda Amroliwala wished to place ...
Capturing and reporting on learning from complaints | Parliamentary ...
The Treasury's Managing Public Money gives guidance on how UK Central Government should handle remedy. Cabinet Office guidance on preparing annual reports and ...
PACAC Annual Scrutiny Report 2022-23: response from the ...
May 9, 2024 ... Around 44% of the complainants surveyed by PHSO report that they have a disability. This is significantly above the population average of. 17.7% ...
Capturing and reporting on learning from complaints
Cabinet Office guidance on preparing annual reports and accounts gives advice on specific reporting requirements for complaints as part of an annual report.
DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING
Jun 13, 2013 ... Audit Committee's consideration of the PHSO 2012/13 Annual Report &. Resource Accounts. 2.1 Sir Jon Shortridge stated that the Audit ...
Capturing and reporting on learning from complaints
There are clear processes in place to show how organisations do this and this information is included in their annual report. • Organisations take appropriate ...
| Parliamentary and Health Service Ombudsman (PHSO)
Staff surveys · Unreasonable behaviour policy · Strategic plans and annual reports · Report by the National Audit Office · Our strategy 2022 to 2025 ... job ...
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Jul 15, 2024 ... The financial reporting framework that has been applied in the preparation of the financial statements is applicable law and UK adopted.