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Evaluation | Parliamentary and Health Service Ombudsman (PHSO)
We will continue to evaluate the success of our one-year strategy based on existing operational metrics, as reported in our annual report and accounts.
What we achieved in 2022-23 | Parliamentary and Health Service ...
This is an extract from our Annual report 2022-23. The information below sets out our key achievements for the year, the first year of the new 2022-25 ...
Publications | Parliamentary and Health Service Ombudsman (PHSO)
Our Annual report and accounts 2023 to 2024 give details of our performance over the past 12 months, including financial reports and statistical information ...
Approved Minutes of the Extra-ordinary Board meeting held on 11 ...
Jul 11, 2019 ... The Board recorded their thanks to Richard Lord. PHSO Annual Report. 3.9. Alex Robertson outlined the changes that had been made to the Annual ...
1 EXTRAORDINARY BOARD MEETING 7 JULY 2017 Minutes
Jul 7, 2017 ... Report and Accounts for signature. 4. ANNUAL REPORT AND ACCOUNTS 2016/17 AND AUDIT COMPLETION. REPORT. 4.1. Sir Jon Shortridge advised that he ...
First annual casework report shows variety of complaints we see ...
Mar 5, 2020 ... The variety of complaints in the report, from delays in receiving child maintenance payments to sea bass fishing licences, show that public ...
| Parliamentary and Health Service Ombudsman (PHSO)
PHSO Annual Report and Accounts 2016-17 (pdf). Jul 13, 2017 ... Together they explain the different things we have to consider when we look into a complaint ...
Approved Minutes of the Board Extraordinary meeting held at 11:05 ...
Jul 9, 2020 ... 3.5. Alan Graham advised that it was the recommendation of ARAC that the Board approve the 2019/20 Annual Report and Accounts, and that the ...
Value for Money Study
Nov 12, 2018 ... 12 Cabinet Office, Draft Public Services Ombudsman Bill (2016-2017, Cm 9374). 13 Parliamentary and Health Services Ombudsman, Annual Report 2017 ...
Consultation responses | Parliamentary and Health Service ...
Our 2021-2022 Annual report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information ...