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803 results - | Parliamentary and Health Service Ombudsman (PHSO)

Jul 15, 2022 ... Our 2021-2022 Annual report and Accounts give details of our performance over the past 12 months, including financial reports and ...

19 results - Parliamentary and Health Service Ombudsman (PHSO)

PHSO staff are required to report the offer or receipt of gifts and hospitality with a value of £25 or more, and we. The Ombudsman's annual report and accounts ...

Capturing and reporting on learning from complaints

The Treasury's Managing Public Money gives guidance on how UK Central Government should handle remedy. • Cabinet Office guidance on preparing annual reports and ...

Approved Minutes of the Board Extraordinary meeting held at 11:05 ...

Jul 9, 2020 ... approve the 2019/20 Annual Report and Accounts, and that the Chair sign the letter of representation. 4. PHSO Annual Report and Accounts 2019-20.

PACAC Annual Scrutiny Report 2022-23: response from the ...

May 9, 2024 ... Around 44% of the complainants surveyed by PHSO report that they have a disability. This is significantly above the population average of. 17.7% ...

How we are performing | Parliamentary and Health Service ...

Our annual reports give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we ...

Complaints about acute trusts April to June 2015

This differs from how we have reported on complaints in other reports, including our annual report, where information is reported on an individual complainant ...

Approved minutes-Board-7 July 2021

Jul 7, 2021 ... Rob Behrens introduced all present to the meeting to approve the annual report and accounts for 2020-21. 1.2. Amanda Amroliwala wished to place ...

193 results - Parliamentary and Health Service Ombudsman (PHSO)

In 2022, 78% of the workforce responded to the annual staff survey. Employee ... Nov 1, 2022 ... the Head of Internal Audit Annual Report and opinion ...

PACAC (Public Administration and Constitutional Affairs Committee)

Oct 30, 2020 ... The annual report also says on page 31 that “during the year PHSO, like other. Ombudsman services, saw a sustained increase in demand for our ...