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Poor communication by UK Visas and Immigration ... Mr L complained that UK Visas and Immigration (UKVI) should have granted him two years leave so that he could ...

Sep 22, 2015 ... ... communication, errors in diagnosis and poor treatment. Non-medical aspects of patient care are cited as a factor in almost half of all ...

We are continuing to respond to enquiries from current complainants and accept new complaints about communication of changes in state pension age, and ...

Dec 23, 2022 ... ... Affairs Committee (PACAC) with an update on our ongoing investigation into DWP's communication of changes to women's State Pension age.

The GP made a clinical decision not to provide medication. This was not a failing. However, Mr M should have been informed of the decision by a member of staff ...

The NHS Constitution states that patients have the right to start their consultant–led treatment within 18 weeks of referral. The CCG said that because of this, ...

Cafcass's poor communication caused aborted hearing ... Cafcass failed to communicate effectively with the court, which caused frustration and confusion ...

Dec 19, 2018 ... Further information. Contact Parliamentary and Health Service Ombudsman press office: Jeanette Ward, External Communications Manager Email: ...

DVLA refused Complainant B's application based on guidance which stated that a person should wait at least a year after completing treatment to be able to drive ...

Poor communication and incorrect information from GP practice and PCT was distressing ... We upheld Ms T's complaint about Milton Keynes Primary Care Trust (PCT) ...