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New Standards will improve the way complaints are handled in ...
Oct 12, 2022 ... Talking in a recent PHSO podcast, the Complaints Champion for UK Government, Angela MacDonald, said: “We in the Civil Service and the ...
Good leadership and complaints | Parliamentary and Health Service ...
Listen to our podcast with Dr Henrietta Hughes, the National Guardian for the NHS, explaining how NHS organisations can better support their Freedom To Speak Up ...
Events | Parliamentary and Health Service Ombudsman (PHSO)
Podcast · News ... This was followed by a lively Q&A session with a diverse and engaged audience. Listen to the Radio Ombudsman podcast of the lecture below: ...
'An Ombudsman in peril': Rob Behrens visits Ukraine | Parliamentary ...
Jan 23, 2023 ... You can also hear me talk about the visit on the Ombudsman Association's podcast. Share this page Print this page. Is the information on this ...
Encouraging reasonable challenge and the freedom to speak up ...
Dec 20, 2018 ... Listen to our Radio Ombudsman podcast on the importance of speaking up in the NHS. Related pages. Blowing the whistle: an investigation into ...
Annual report 2022-23: an efficient, enhanced and effective modern ...
Jul 20, 2023 ... The Radio Ombudsman podcast has explored the dilemmas of Ombuds practice with complainants, Ombuds leaders and stakeholders across 29 episodes.
Annual Report 2018-19: A year of milestones in service improvements
Jul 19, 2019 ... We also produced further episodes of Radio Ombudsman, our regular podcast, with contributions from a range of interviewees. Guests included ...
Memorandum to the Public Administration and Constitutional Affairs ...
Nov 30, 2017 ... The first podcast was with. Scott Morrish, whose son Sam died in December 2010 of severe sepsis, aged just three years old and the next will be ...
Making Complaints Count | Bishop Dr Desmond Jaddoo MBE In the ...
Dec 20, 2024 ... Annie Wakefield. Hello and welcome to making complaints count our podcast where we explore the power of complaints and how.
Transcript of Radio Ombudsman #13: Rosemary Agnew on the ...
In our latest Radio Ombudsman podcast Rosemary Agnew, Scottish. Public Services Ombudsman, tells Rob Behrens how a model complaints handling process can ...