New Standards will improve the way complaints are handled in ...
Oct 12, 2022 ... Talking in a recent PHSO podcast, the Complaints Champion for UK Government, Angela MacDonald, said: “We in the Civil Service and the ...
https://www.ombudsman.org.uk/.../new-standards-will-improve-way-compl...'An Ombudsman in peril': Rob Behrens visits Ukraine | Parliamentary ...
Jan 23, 2023 ... You can also hear me talk about the visit on the Ombudsman Association's podcast. Share this page. Print this page. Subscribe to RSS feed. Stay ...
https://www.ombudsman.org.uk/.../ombudsman-peril-rob-behrens-visits-uk...PHSO business plan 2019/20
number of podcasts, continuing our ambition to become a more transparent and outward looking organisation. • We published a transparent set of principles and ...
https://www.ombudsman.org.uk/sites/.../PHSO_business_plan_2019-20.pdfAnnual report 2022-23: an efficient, enhanced and effective modern ...
Jul 20, 2023 ... The Radio Ombudsman podcast has explored the dilemmas of Ombuds practice with complainants, Ombuds leaders and stakeholders across 29 episodes.
https://www.ombudsman.org.uk/.../annual-report-2022-23-efficient-enhanc...How our casework makes a difference | Parliamentary and Health ...
You can also listen and subscribe to our Radio Omubdsman podcast on: SoundCloud | Spotify | iTunes. If you would like to find out more, please contact us at ...
https://www.ombudsman.org.uk/...us/.../how-our-casework-makes-differen...Encouraging reasonable challenge and the freedom to speak up ...
Dec 20, 2018 ... Listen to our Radio Ombudsman podcast on the importance of speaking up in the NHS. Related pages. Blowing the whistle: an investigation into ...
https://www.ombudsman.org.uk/.../encouraging-reasonable-challenge-and-...Annual Report 2018-19: A year of milestones in service improvements
Jul 19, 2019 ... ... podcast, with contributions from a range of interviewees. Guests included former Care Quality Commission CEO, Sir David Behan and European ...
https://www.ombudsman.org.uk/.../annual-report-2018-19-year-milestones-...Transcript of Radio Ombudsman #13: Rosemary Agnew on the ...
In our latest Radio Ombudsman podcast Rosemary Agnew, Scottish. Public Services Ombudsman, tells Rob Behrens how a model complaints handling process can ...
https://www.ombudsman.org.uk/.../Transcript_Radio_Ombudsman_13_Ros...Transcript of Radio Ombudsman #25: Will Powell on the tragic loss ...
And that is what the subject of this podcast today is about. And we want to hear from you about what happened, both before Robbie died and after he died ...
https://www.ombudsman.org.uk/.../RO_Will_Powell_podcast_transcript.pdfGood local investigations NHS
... org.uk. Helpline. 0345 015 4033. 8.30am - 5.30pm Monday to Friday. @PHSOmbudsman. Radio Ombudsman Podcast. Parliamentary and Health Service Ombudsman. 13.
https://www.ombudsman.org.uk/.../Good_local_investigations_Parliamentar...