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... staff) not always feeling supported to give feedback, raise concerns or complain. Work force problems, the growing need and rising expectations of an older ...

... staff calling the report 'helpful and informative'. In a follow-up survey of local GP complaints services in March 2015, Healthwatch Dorset reported that 48 ...

Feb 3, 2022 ... This evidence indicates how significant a barrier it is for complainants to have to refer their concerns via an MP. Victims Commissioner survey ...

When we shadowed staff on our visits to DVLA we asked caseworkers what they do about missing or ambiguous information on a questionnaire. They told us that this ...

May 26, 2022 ... ... 2022 ....... 18. 8. Introductions ... there was sector leadership in staff training and development. They ...

the doctors who filled in our survey. ... This is a particular concern in acute settings where people may be less able to access support staff or staff trained to.

... survey of over 4,200 respondents. We held workshops to test our findings ... People were most likely to complain about staff behaviour. Complaints ...

However, only 35% of people stated they filed a complaint when unhappy with a service, according to PHSO Outreach Research in 2022. Similarly, the survey found ...

review the ways in which complaints information is used with other forms of feedback such as staff feedback,; patient safety alerts and general queries to ...

If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice,.