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... staff. Organisations within the NHS and the wider public sector, as well as ... We aim to speak to around 600 complainants for the telephone survey for each ...

Jul 20, 2023 ... develop a new suite of professional training and development for staff. ... surveys of user experience. User rating of our impartiality ...

Jul 15, 2024 ... Staff costs are. Page 65. 65. £33,752k, £2,593 higher than 2022 to 2023 ... Our annual employee engagement survey saw a response rate of ...

Performance against our Service Charter 2022/23 Quarter ... We carried out a survey among the international Ombudsman community to find out what leadership ...

Mar 25, 2024 ... Development Office (FCDO) to letters from the Ombudsman (21. December 2022) and Senior Independent Director (3 July 2023) ... The staff survey has ...

May 9, 2024 ... In 2024-25, we are planning staff training for all PHSO staff on disability awareness, including learning disability and neurodiversity. This is ...

... 2022 across three channels: • an online consultation survey ... • ask organisations to conduct surveys of their staff to gauge awareness of the Standards.

Annex A: Our approach and the evidence we gathered · Annex B: The review - summary · Annex C: The survey – summary ... staff. In 90% of cases a review of the ...

Jul 14, 2020 ... We run regular surveys to measure how staff feel about working for PHSO and to check progress against the objectives in our People Strategy. In ...

Staff surveys · Unreasonable behaviour policy · Strategic plans and annual reports · Report by the National Audit Office · Our strategy 2022 to 2025 ...