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May 9, 2016 ... our staff. Among those whose complaints we closed at step one, 88% agreed that our staff were polite and considerate, there was a similar ...

Dec 8, 2015 ... The review was based on interviews with hospital staff, a survey of NHS complaint managers and a review of the unresolved NHS complaints ...

Jul 19, 2021 ... In 2020, 73% of our workforce responded to our annual staff survey. Employee engagement is the extent to which employees feel positive about ...

Nov 12, 2018 ... improving staff survey results.40 In particular, staff members were unanimous in their praise of the Ombudsman and the Chief Executive and ...

Jan 26, 2016 ... • Given the positive feedback line managers received in the staff survey, the Board stressed that there was an opportunity to develop and.

Our values have been developed in close consultation with our staff and all those who use our ... with our staff survey showing we have a more engaged workforce.

Apr 20, 2020 ... confidential staff survey to gauge staff feedback on significant issues. Finally, in terms of work/life balance, while there was generally a ...

Nov 3, 2016 ... recent staff survey revealed that 88% of staff support the ... (Source: annual staff survey). Overall control framework, governance and ...

You can see the results of our recent staff surveys here. The Public Administration and Constitutional Affairs Committee (PACAC).

Mar 25, 2024 ... The staff survey has had very high response levels this year as it did ... PHSO staff. 23.3. Members discussed the potential benefits of ...