Making a difference
value and treat their staff well, and have high levels of employee engagement, are ... Staff survey every year. Annual governance statement. Annual resource.
https://www.ombudsman.org.uk/.../Strategic_plan_2015-16_to_2017-18.p...FOR PUBLICATION MINUTES OF THE PHSO EXTRAORDINARY ...
Sep 17, 2013 ... 2.2 It was agreed that we would assess what had caused current staff survey results; decide on a plan to address them; and have a timeline ...
https://www.ombudsman.org.uk/.../Board_minutes_17_September_2013.p...Memorandum to the Public Administration and Constitutional Affairs ...
Oct 29, 2021 ... Staff survey results 2020. 12 We have included a selection of positive feedback to give balance ... Appendix C: Staff survey results 2020.
https://www.ombudsman.org.uk/.../20211029%20PHSO%20Memorandum...1 PHSO BOARD OPEN SESSION MEETING 31 January 2017 Minutes
Jan 31, 2017 ... 6.13 High level results of the 2016 staff survey had been shared with all staff within three weeks of the survey closing. Each Executive ...
https://www.ombudsman.org.uk/.../PHSO%20Board%20Minutes%2031%2...Broken trust: making patient safety more than just a promise
Jun 29, 2023 ... 8 NHS Staff Survey 2022: National results briefing, March 2023. 9 NHS Vacancy Statistics, England, April 2015 - December 2022, Experimental ...
https://www.ombudsman.org.uk/.../broken-trust-making-patient-safety-mor...Access to our services for individuals with disabilities | Parliamentary ...
... staff. Please find attached a copy of the brief guidance for PHSO staff ... These surveys are conducted by telephone and the customers are randomly selected, as a ...
https://www.ombudsman.org.uk/.../access-our-services-individuals-disabiliti...UK Central Government Complaint Standards: Analysis of public ...
(Government deparment employee). Feedback on this section given outside the survey ... • buy-in from senior staff: staff felt that the Standards will not work if ...
https://www.ombudsman.org.uk/.../Consultation_Report_UK_Central_Gove...Creating a Service Charter for the Parliamentary and Health Service ...
... survey identified themselves as customers or advocates, and these responses tended to be more negative than open survey responses given by PHSO staff, or.
https://www.ombudsman.org.uk/.../Creating_a_Service_Charter_for_the_O...Business Plan 2017-18
Refine the performance objective setting process for Operations staff. ... The annual staff survey overall engagement score increases by at least. 4 ...
https://www.ombudsman.org.uk/sites/default/.../Business_Plan_2017-18.pdfGransnet survey results are deeply concerning | Parliamentary and ...
Aug 16, 2017 ... This highlights the importance of NHS staff making older patients aware of how to complain, pointing them to available support, and making ...
https://www.ombudsman.org.uk/.../gransnet-survey-results-are-deeply-conc...