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1 BOARD MEETING – BUSINESS PLAN AND BUDGET 9-10 ...

Mar 9, 2016 ... undertaken by staff in response to the 2015 staff survey. Page 3. 3. 2.2 Four staff representatives presented the staff action plans on ...

https://www.ombudsman.org.uk/sites/.../Board_minutes_9-March_2016.pdf

Search Results | Parliamentary and Health Service Ombudsman ...

2021 Staff Survey (pdf). Oct 3, 2022 ... Further details about how the ... The results of 2021 PHSO's stakeholder surveys are based on responses from ...

https://www.ombudsman.org.uk/search-results/2021.

Sitemap | Parliamentary and Health Service Ombudsman (PHSO)

Staff surveys · 2016 staff survey · 2020 staff survey · 2021 staff survey · 2023 staff survey · 2017 staff survey · 2018 Staff survey · 2015 staff survey · 2013 ...

https://www.ombudsman.org.uk/sitemap

Annex C: The survey – summary | Parliamentary and Health Service ...

The survey asked closed questions and gave staff the opportunity to provide qualitative comments. Feedback was anonymous. We received 104 responses after a ...

https://www.ombudsman.org.uk/.../review.../annex-c-survey-summary

Complainant Feedback Survey 2014-15

our staff. In particular they felt our staff were polite, considerate and professional. • We sent most complainants information in writing before the final ...

https://www.ombudsman.org.uk/.../Complainant_feedback_survey_2014-1...

PHSO response to PACAC inquiry report | Parliamentary and Health ...

Mar 31, 2023 ... ... staff training, and means we are prioritising the most serious complaints. ... the positive results of the 2021/22 staff survey,; the Peer Review ...

https://www.ombudsman.org.uk/.../phso-response-pacac-inquiry-report-0

Media statements | Parliamentary and Health Service Ombudsman ...

Parliamentary and Health Service Ombudsman statement on NHS staff survey. 24 ... staff believe their organisation acts on concerns and complaints made ...

https://www.ombudsman.org.uk/news-and-blog/news/media-statements?...

Minutes (Final)

Nov 27, 2014 ... Annual Report and the staff survey. The Board requested that they are kept informed regarding progress on these issues. Jane Martin asked ...

https://www.ombudsman.org.uk/.../Board_minutes_27_November_2014.p...

Approved Minutes of the Board Open Session meeting held on 24 ...

Mar 24, 2021 ... Staff Survey results 2020. 10.1 The Board considered a paper setting out the high-level results from the 2020. Staff Survey. 10.2 Board ...

https://www.ombudsman.org.uk/.../APPROVED%20%20Board%20minutes...

Memorandum to the Public Administration and Constitutional Affairs ...

Staff engagement. 28. Our latest staff survey (July 2016) puts our overall staff engagement score at 52%4. While this is up from 49.6% in 2015, we are clear ...

https://www.ombudsman.org.uk/.../PACAC_PHSO_Memorandum_05_12_...