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Memorandum to the Public Administration and Constitutional Affairs ...

Nov 3, 2022 ... Despite the impact of the pandemic on staff at the time our 2021 staff survey was carried out, the overall staff engagement score rose from 66% ...

https://www.ombudsman.org.uk/.../PHSO%20Memorandum%20to%20PAC...

Memorandum to the Public Administration and Constitutional Affairs ...

Oct 20, 2023 ... Staff engagement continues to track above the Civil Service average score. In 2022 it was 71%, an increase from 69% in the 2021 staff survey.

https://www.ombudsman.org.uk/.../PHSO%20Memorandum%20to%20PAC...

Pay gap report 2023

Our staff survey in 2022 found that 95% of both females and males were interested in their work and that 67% of females in comparison to 59% of males were ...

https://www.ombudsman.org.uk/.../Pay%20Gap%20Report%202023%20%...

Additional evidence provided to the Public Administration and ...

Feb 20, 2016 ... staff engagement, presented to the Board on 9 March 2016. A copy of the 2015 staff survey action plan and progress report is enclosed.

https://www.ombudsman.org.uk/.../PACAC_Additional_Evidence_Decemb...

Memorandum to the Public Administration and Constitutional Affairs ...

Apr 24, 2020 ... summary of the latest staff survey results, a copy of the Venice Principles and ... Appendix C: Staff survey results 2019.

https://www.ombudsman.org.uk/.../20200424%20PHSO%20Memorandum...

NHS Complaint Standards 2021-22 Pilots Evaluation Framework

- Surveys on specific themes/activities. - End-case Surveys: staff and complainant surveys (via NHSE's My Expectations survey). - Formal Interviews (taken at ...

https://www.ombudsman.org.uk/.../NHS_Complaint_Standards_Pilots_Eval...

1 PHSO BOARD OPEN SESSION MEETING 25 OCTOBER 2016 ...

Oct 25, 2016 ... 8.2 A staff survey had been undertaken between 1 and 19 September 2016. ... Future surveys to look at treatment of minority staff, staff on ...

https://www.ombudsman.org.uk/.../Board_minutes_25_October_2016.pdf

Written evidence - Parliamentary and Health Service Ombudsman

Our staff survey results are overwhelmingly positive compared to previous surveys, with significant improvements in many scores, which we are very proud of. Our ...

https://www.ombudsman.org.uk/.../Memorandum_to_the_Public_Administ...

Approved Minutes of the Board Open Session meeting held on 17 ...

Dec 17, 2020 ... headlines from the 2020 Staff Survey. 9.2. Amanda Amroliwala informed the Board that PHSO's Finance Team had won the. Finance Team of the Year ...

https://www.ombudsman.org.uk/.../Approved%20%20Board%20minutes-O...

BOARD MEETING 28 September 2015 (Draft) Minutes

Sep 28, 2015 ... 1.2 It was agreed by the Board to defer consideration of the items on the PHSO staff survey results and Ombudsman reform. 2. Audit Committee ...

https://www.ombudsman.org.uk/.../Board_minutes_28_September_2015_3...