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Information Risk and Policy Officer | Parliamentary and Health ...
May 14, 2021 ... You'll work as part of a team committed to upholding information and privacy rights, to protecting sensitive information at scale, and dedicated ...
Failure to tell man about benefit rules led him into debt ...
We upheld the complaint about Jobcentre Plus. Jobcentre Plus should have told Mr A that his benefit entitlement would be reviewed after 26 weeks, and warned ...
Ambulance crew were wrong not to take man to hospital, but correct ...
Our investigation found that the crew acted appropriately in their decision not to perform CPR or defibrillation. We did not uphold this part of the complaint.
Foreword | Parliamentary and Health Service Ombudsman (PHSO)
Annex B: When a patient raises feedback, concerns or a complaint · Annex C ... upheld or partly upheld 1,229 investigations (37%). In the same year, the ...
Trust did not adequately describe proposed surgery or assess its ...
Miss C made a number of other complaints, including that she was not told why she was having the different surgeries or about their possible side effects, and ...
Our role | Parliamentary and Health Service Ombudsman (PHSO)
If we uphold a complaint, it means we have found maladministration and it led to injustice. We can recommend action the organisation should take to put things ...
Border Force responded poorly to allegation of inappropriate ...
A British citizen's complaint that she was treated inappropriately by Border ... We partly upheld Mrs B's complaint. There was little recorded evidence ...
Trust did not assess patient's circumstances before discharging him ...
Making a complaint · What to do before you come to us · What we can and can't ... We upheld this aspect of the complaint. 'May I take this opportunity to ...
Our statutory role and how we considered this complaint ...
We are neither a consumer champion nor arbitrator. We are accountable to Parliament and our work is scrutinised by the Public Administration and Constitutional ...
Dental practice did not tell patient why it stopped treating him
Making a complaint · What to ... The PCT (now the Area Team) also adequately handled Mr F's complaint and so we did not uphold his complaint about the PCT.