About us
We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.
Our service is free for everyone.
About the role
We are looking for an enthusiastic and motivated IT Service Desk Analyst to join our small but growing team in Manchester.
Reporting to the Lead ICT Service Manager, you will be responsible for providing end user support for Microsoft technologies. Serving approximately 440 staff across our Manchester and London offices. Logging and resolving the enquiries raised over the telephone, self-service or face to face to deliver a customer focussed service.
This is a very varied role providing structured training and exposure to a variety of technologies. There is the opportunity to engage with all areas of the organisation and contribute to an exciting programme of I.T. transformation.
How to apply
We are looking for an enthusiastic and motivated IT Service Desk Analyst to join our small but growing team in Manchester.
Reporting to the Lead ICT Service Manager, you will be responsible for providing end user support for Microsoft technologies. Serving approximately 440 staff across our Manchester and London offices. Logging and resolving the enquiries raised over the telephone, self-service or face to face to deliver a customer focussed service.
This is a very varied role providing structured training and exposure to a variety of technologies. There is the opportunity to engage with all areas of the organisation and contribute to an exciting programme of I.T. transformation.