Assistant Director of Insight and Public Affairs

Closing date
11 June 2018 9:00am
Length of contract
Permanent
Salary
£64,531
Location
London

About us

We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.

Our service is free for everyone.

About the role

The Parliamentary and Health Service Ombudsman is the independent organisation with responsibility for making final decisions on complaints that have not been resolved by the NHS in England and UK government departments and we use insights from our casework to support others to improve public services.

 

As our Assistant Director of Insight and Public Affairs you will have the opportunity to make a real impact on our work. You will lead on managing our relationship with parliament and other key stakeholders and will be responsible for the delivery of our insight, research and public affairs functions, playing a key role in helping identify and drive service improvements across the NHS and Central Government. You will be responsible for overseeing the delivery of our new transparency agenda, which is one of 3 key objectives in our new strategic plan and will be a key member of our Senior Leadership Group.

 

As an experienced leader with sound judgement and an excellent understanding of both the health sector and Westminster, you will also use your influencing skills to help ensure that the insight recommendations we make are then picked up and delivered by the relevant bodies.

How to apply

Your application should be in the form of written CV and supporting statement.

Applications should be submitted via our e –recruitment site no later than 10:00am on Monday 11 June 2018.

Apply here