About us
The Parliamentary and Health Service Ombudsman is changing. With an ambitious new strategy we are now at the heart of major debates on the future direction of public services, significantly growing the profile and impact of our organisation.
About the role
Internal Clinical Advisers work within the Clinical Advice Directorate, a directorate that is responsible for the provision of a single, specialist clinical advice function, based at both our London and Manchester offices. We have both internal and external advisers. The former are employed on a part-time basis, and work closely with caseworkers. Some of our external advisers are engaged as self-employed associates – generally on annual contracts, taking on cases as and when they are needed. The directorate also contains an administrative function, to ensure effective support to the director and clinical advisers.
You will provide both oral and written advice within the Office, working closely with caseworkers. Clinicians are employed part time, so that they can continue to work in the NHS and engage in ongoing professional development in that context. This is important because it ensures that they bring current and up‑to-date knowledge and experience to the Office, both in terms of clinical practice and the organisational context in which services are delivered.
We are keen to accept applications from medical professionals with a broad range of experience in Emergency Medicine, enabling the provision of advice on a variety of cases within this area. Following appointment, new clinical advisers will participate in a short induction programme designed to equip them with the skills, knowledge and information they will need for their new role. This includes specific training in our case management and IT systems. Clinical advisers will also spend some time building up their casework experience in the directorates, with appropriate support from an assigned mentor and lead clinician.
How to apply
How to apply
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If you have any questions about the application process, please contact HRSharedServices@ombudsman.org.uk