Closing date
22 February 2022 10:00am
Length of contract
Permanent
Salary
£53,000 - £56,000
Location
London
About us
PHSO is an independent national ombudsman service. We make final decisions on complaints that have not been resolved by the NHS in England, UK government departments and some other public organisations. We do this fairly and without taking sides. Our service is free.
About the role
- Lead the delivery of one or more of ICT's programmes or projects
- As a key member of the ICT, contribute to the planning and development of the team's roadmap of improvement projects. This will include networking to promote the work of the ICT across the PHSO and contributing to ICT's vision and objectives.
- Proactively manage and report on progress, taking corrective action as required to keep tasks, teams, and individuals on track and within budget
- Ensure adherence to Portfolio Management Office methodologies and standards across the programme/project to deliver new products/services to required quality standards
- Undertaking internal and external networking practices with the aim of continually enhancing and developing professional awareness, knowledge, skills, and other abilities.
- Resolve conflicts and propose workable solutions to issues as they arise. Negotiate for agreement and implement remedial action plans.
- Identify, analyse, track, and manage programme and project benefit contributions throughout the lifecycle and through to realisation
- Define communication strategies and plans, appropriate for the specific programme/project, its various stakeholders, and other audiences
- Manage communication failures and implement remedial action
- Work closely with Internal and External Communications teams to ensure effective, timely and high-quality programme/project communications across PHSO and external stakeholders as appropriate
- Manage suppliers, including contract negotiation and procurement
How to apply
Please submit your CV and supporting statement by 10AM Tuesday the 22nd of February 2022.