Complain for change: helping you make your complaint

Tips on complaining

Many people don’t complain because they find it hard or think it won’t make a difference. We want to help people who want to complain about government or health services. In this section you will find our top tips for complaining about:

• the NHS in England
• UK government services.

Helping people who are less likely to complain

We know from our casework and research that some groups are less aware of how to complain about poor service they have received from the NHS or a government department. And some groups are likely to complain.

We have prepared some information especially for these groups to help them to complain. These groups include:

• people with a learning disability or who want Easy Read information
• South Asian and Muslim women.