Search Results

1,220 results

| Parliamentary and Health Service Ombudsman (PHSO)

Here we consider the various steps DWP took to communicate changes to State Pension age. ... Update on the handling of complaints about the communication of state ...

DWP failings left ex-pat in the dark about £3,000 a year pension cut ...

Jan 15, 2025 ... “Poor communication from Government departments damages trust in public services. “DWP has a history of failing to communicate pension policy ...

Our role | Parliamentary and Health Service Ombudsman (PHSO)

... communication of changes · Our role. Women's State Pension age: our findings on the Department for Work and Pensions' communication of changes. Contents · Our ...

Poor communication led to unnecessary treatment | Parliamentary

What happened. Mrs N sought approval for a surgical procedure not normally funded by NHS Halton and St Helens (the PCT). The letter setting out the PCT's ...

Digital Communications Officer | Parliamentary and Health Service ...

Aug 9, 2021 ... About the role. The Digital Communications Officer is part of our Communications team in the External Affairs, Strategy and Communications ...

Elderly man with Alzheimer's disease died when agency failed to ...

Nov 18, 2018 ... The subsequent investigation identified that the agency's poor communication and administrative errors left Robert without a carer on the night ...

Writing and communicating your final response | Parliamentary and ...

This guide explains how to write a good final response to a complaint. It explains how to make clear in your letter.

An investigation into HS2 Ltd's failure to communicate with a family ...

An investigation into HS2 Ltd's failure to communicate with a family about acquiring their home ... This investigation report found that HS2 Ltd failed to ...

Sitemap | Parliamentary and Health Service Ombudsman (PHSO)

Complaints about communication of changes to women's state pension age · Government organisations we can investigate · How we can help with complaints about ...

Communications officer | Parliamentary and Health Service ...

May 17, 2018 ... We currently have around 475 employees based at our two sites in London (Millbank) and Manchester. Complaints about government departments ...